Contactless Holds Pick-Up

Contactless holds pick up is fast and easy! 

Bag image for contactless holds pickup
  • Fast grab and go contactless service
  • Holds are already checked out to you
  • Bags are placed alphabetically on the lobby shelves
  • Limit of 3 people at a time in the lobby and 14 people in the library
  • Masks & physical distancing (2 m. apart) will be required 
  • Appointments are recommended
  • Outdoor curbside service is available by request

How do I make requests?

  • Place requests using the library‚Äôs online Koha catalogue or by email or by phone 519-364-1420
  • Learn how to place holds on Koha
  • Not sure what you want to read? Let us choose for you!
  • You will be notified by phone or email when your holds are ready
  • Appointments are recommended, please call ahead or follow the link provided in your email

Returning borrowed items

  • Please use the exterior library drop box beside the West (10th Avenue) entrance 
  • Returns can also be placed in the drop box at the front service counter
  • Please do not hand returns to staff
  • All library materials will be sanitized and quarantined for a minimum of 24 hours. Staff will observe all necessary safety precautions in handling materials