Inter-Library Loan

Looking for a book or movie that we don’t own? We can try to get it by Inter-library Loan (ILLO). ILLO is run by Ontario Library Service. We request the items you want and find a library who can lend the material to us. You can request materials from another library in person or from home by using Self-Serve ILLO. Please note we restrict our patrons to 5 requests at one time.

Some items are not available by ILLO. Examples include new releases, popular best sellers, reference material, and items already in our library collection.

Please note that your library account must be in good standing at time of request.

Please note: Delivery of ILLO material is experiencing delays from the Canada Post strike.

Renewals

Please request your renewal three (3) business days before your item is due. Renewals are granted at the discretion of the lending library, not the Hanover Public Library.

Overdue Fines

  • Overdue fine for ILLO items is $1.50 per day
  • Failure to pick up an ILLO item may result in a fine of $5.00 per item

Place your own ILLO requests

To place your own Inter-Library Loan requests you will need to create an Inter-library Loan account in the Discovery2Delivery interface.  See instructions below to get started.

D2D_Patron_Training_Slide_DeckDownload
Discovery2Delievery Link

Terms and Conditions for Patron-Initiated Inter-Library Loan

  • Patrons must check Hanover library’s catalogue first, to ensure we do not own the book before requesting it by ILLO.
  • Books published within the last year are not available by ILLO
  • Requests can take from 2-8 weeks to arrive.
  • Limit of 5 active requests at one time.
  • Loan periods for items is typically 4 weeks. Renewals can be requested, please contact the Hanover Library three (3) business days prior to the due date.
  • Overdue fines for ILLOs are $1.00 a day per item.
  • Return your ILLOs on time.  If a patron is consistently late returning inter-library loan material, they will lose privileges.
  • Borrowers are responsible for replacement cost of lost or damaged items. The lending library will determine damage or replacement charges.

Questions?

Please contact illo@hanover.ca or call the library at 519-364-1420 and speak with Lauren, the ILLO coordinator.