Library Membership

Library membership is free to people who live in the Town of Hanover, own a business in the Town of Hanover or pay property taxes to the Town of Hanover. Non-residents are welcome to join the library, however a non-resident fee will apply. See current fees.

How to Register, Upgrade or Renew a library Membership

Registering

Fill out the online registration on our online catalogue https://koha.hanoverlibrary.ca/ then contact the library for an appointment to confirm ID for a full membership, or call us.  We will need you to bring photo identification, and a separate recently dated document showing your name and address, such as a utility bill.  Please make an appointment to have the ID checked at our curbside service as described below.  Your new card and other information will be mailed to you. For non-residents, you will also need to bring either proof that you own property or a business in Hanover (property tax documents are best) or bring/send the non-resident fee for the length of membership you choose.

Upgrading

If you had a Digital membership and need to upgrade to borrowing, contact the library and talk to staff about getting a full membership and card.  We will need to see proof of your address by appointment at curbside. Please make an appointment to have the ID checked at our curbside service as described below.  Your new card and other information will be mailed to you.

Renewing

If you are a resident with an existing card, we need to check your details annually to renew membership.  Please call the library to make a renewal appointment. We will ask you to bring your library card (or key tag) and identification for staff to verify. For non-residents, you will also need to bring either proof that you own property or a business in Hanover (property tax documents are best) or bring/send the non-resident fee for the length of membership you choose.

How to verify ID at curbside

Call or email the library and ask staff to make a renewal appointment.
If you are feeling unwell please reschedule your appointment.

  • Come to the Clock Tower parking lot within 5 minutes of the booked time, and look for the large sign and pickup table or cart on the grass near the Civic Centre main doors. 
  • Do not attempt to approach staff or enter the building.
  • Place your documents on the table behind the Library Curbside Pickup Wait Here sign.  Photo ID face up, proof of address face up (if required), and Library card face down.
  • Return behind the line and wait while staff approach and view your ID. They will not touch your documents.
  • When staff indicate that your documents are in order, wait until they return to the building, then retrieve your documents.

COVID-19 response

 Credit for non-resident memberships: We will waive all non-resident fees for the 3 months the library was physically closed, including providing credit for up to 3 months to non-resident members for any part of their paid membership that fell within those 3 months.

Fines will be forgiven for the three month period the dropbox was closed (mid-March- June 2020). Items still out from this period can be renewed by request or returned through the drop box.

Digital cards are available to Town of Hanover residents to who are unable to leave their homes. These memberships are for digital resources only; no physical materials can be borrowed. We will register new members by phone, email or online self-registration.  These are for anyone who would normally qualify for a resident membership, i.e. living in or owning property or owning a business in Hanover. Anyone living outside of Hanover would be required to pay the current non-resident fee. See current fees here.


Who can get a library card?

Adults

Please bring two pieces of identification with you to sign up for a library membership. One piece must be valid photo ID that shows who you are. The other piece must show where you live, such as a recent utility bill or tax bill that is dated within the last two months.

Teens 13 +

Teens aged 13 and over may sign up by themselves. Bring one piece of ID (preferably with photo) such as a student card, and one piece of address ID such as a piece of mail addressed to you.

Children (birth-12 years)

Children ages 12 and under must be signed up by a parent or guardian using valid photo and address ID.

See Membership Policy for further details

I don’t live in Hanover. Can I still have a library card?

Yes. You are welcome to join our library! Anyone who lives outside of Hanover’s town limits can get a membership here, however you must pay a non-resident fee. See current fees: https://hanoverlibrary.ca/fees/

If you own property in the Town of Hanover or you own a business in the Town of Hanover you are eligible for a free membership. Please bring a current Town of Hanover tax bill or your business documents with you, as will as valid photo ID and proof of your home address.

You do not need a library membership to visit the library, read books in the library, use the computers or wifi, or attend library events and programmes. Please see our Policies page https://hanoverlibrary.ca/policies/ for more details.

Why is there a non-resident fee?

Public libraries in Ontario receive over 90% of their operating budget from the city, town, municipality or county in which they are located. Residents of the Town of Hanover receive free memberships to the Hanover Public Library because their municipal tax dollars support the library. Therefore, if you pay your taxes to the Municipality of West Grey your money supports the West Grey Library System and you can join there for free. Likewise, If you live in Bruce County, your county taxes support the Bruce County Library System and you are able to join any branch of Bruce County Library System for free. Hanover Public Library is funded by a smaller population compared with either of those systems, and does not have enough resources to provide services for everyone wishing to have a membership.

How did we decide the fee for non-residents?

We calculate the membership fee each year for non-residents by dividing the Town of Hanover’s contribution to our annual operating budget by the total number of residents in Hanover. That way each non-resident person who chooses to join our library pays the same to use it as all Hanover residents have already paid. Please see the fee schedule https://hanoverlibrary.ca/fees/ for the current non-resident fee. Please direct any concerns about provision of library services to your local municipal government.

Thank you for your understanding.

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