Help Guide for Streaming Video

Getting started with a browser

  1. Access our library’s RBdigital collection using a browser
  2. Go to
  3. Choose Register to create an account or sign in with an existing account
  4. Enter library and user information
  5. Check the box to accept terms and conditions
  6. Click Register
  7. New users will be directed to the main support page
  8. Click the menu icon in the upper left corner to access the HOME screen

Getting started with the mobile app

  1. Download the free RBdigital app from your app store. Tap the icon to open
  2. If you’ve already created an RBdigital account sign in with your existing username or email credentials
  3. Don’t have an account? Tap Register Now
  4. Choose Country, State/Province and then tap Create Account
  5. Enter Library Information
  6. Enter RBdigital Account Information and Personal Information
  7. Check the box to accept terms and conditions
  8. Tap register

How it works

Channels are checked out for 7 days at a time. Once you check out a channel, you can stream as many shows as you would like, with no restrictions.

Each 7 day access is paid for by the library, and we have a limited budget. Please browse without logging in before you checkout a product. To maintain fair access for all, your weekly or monthly use may be limited through the year.

Choose a Channel

Click the title of a channel (Acorn TV, Great Courses, Stingray Qello). If you would like to check out the channel based on the shows you see, click the title of a show and click Checkout.
Confirm you would like to checkout the channel. If you would like to view the channel right away, click Access and skip to next step. If not, click Keep Browsing.
Check out whichever channels you would like to borrow.

Access Your Checked Out Channels

There are two ways to access your checked out channels:

  1. a) Go to the Home Page
    b) Click on the title of the channel you would like to access
    c) Click Access
  2. a) Click the Menu
    b) Click Checked Out
    c) Click on the title of the channel you would like to access
    d) Click Access

Create Channel Account

The channel you select may ask you to create an account the first time you check it out. Simply create a password and click create account.

Home screen:
On the Home Screen you can browse by scrolling down. Shows are organized in various categories, including by genre.

Find a show

Clicking on Browse will allow you to see the same screen as the Home Screen, plus a bar across the top that will let you skip to whichever genre you would like to view.

If you know the title of a show or the name of an actor, you can click on the Search button, type the name or title, and tap enter on your keyboard.

Watch a Show

Once you have found a show you would like to watch, click on the photo of the show. You can then scroll to the episode you would like to view, and click the photo of the episode. A new window will open, and you can click the play button to begin your show.

Renewing Channels

Channels are not renewable, but can be checked out again immediately after they expire.

Returning Channels

Channels will be automatically returned after 7 days. Channels can be checked out by multiple patrons at once, so you do not need to return a channel early

What is Streaming?

BBC defines streaming as “listening to music or watching video in ‘real time’, instead of downloading a file to your computer and watching it later. With internet videos and webcasts of live events, there is no file to download, just a continuous stream of data.” This means that you need to be connected to the internet to use RBdigital Entertainment. It also means that you need a large enough internet package to stream movies and TV shows. To check if you have a large enough internet package, contact your internet provider.

Watch RBdigital Entertainment on your TV

You can watch RBdigital Entertainment directly on your TV in a variety of ways. You can:
Set your computer up to your TV using an HDMI cord or equivalent cord.
Download the RBdigital App to your device and set your device up to your TV using an HDMI cord or equivalent cord.
Download the Acorn TV App to your device and cast to your TV (only for the Acorn TV Channel).
Download the Acorn TV channel to your Roku or regular streaming device (only for the Acorn TV channel).

Help Guides

Technical support is available directly from the RBdigital experts. Patron support is available Monday – Friday from 8:00 am – 5:30 pm (EST)

by email

by phone 1-877-772-8346

by web form. Please fill in as much detail as possible.