Easy Remote Printing now available!

Princh banner. Decorative graphic of remote printing.

Remote Printing !

You can now use your personal computer or mobile device to print from wherever you are – to the printer at the Hanover Public Library, using Princh.

How does it work?

Send documents or images for printing to the Princh website or using the Princh app. Your document prints out at the library! Then contact the library to schedule pick up of your print job. Regular print costs apply. Please note we only have letter size available using Princh.

How to print using a Internet browser (PC, Mac, Chromebook or your tablet or smartphone)

  1. Open a browser (e.g. Chrome/Firefox/Safari/Edge) and go to print.princh.com?pid=103544
  2. Click to select and upload your document(s) for printing.
  3. Choose settings: black and white or colour, number of copies, double-sided or not, paper size (letter size only).
  4. Accept Terms and Conditions.
  5. Select method of payment; pay online or at the library. Online options: Apple Pay, Google Pay (coming soon), Paypal or credit card. If paying at the library select Pay at the Desk – we accept cash, Debit or cheque.
  6. Enter your full name when prompted.
  7. Call the Hanover Library within 24 hours to ask for your document and schedule a pick up appointment.

Prints can be picked up indoors or at curbside. See Curbside pick up information for more details.

Watch the Youtube video: Princh – How to print from a laptop

Apps available if you print often from a mobile device or tablet

  1. Install the Princh App for iOS (App Store) or Android (Google Play). For help downloading apps to iOS device see help for iPhone or iPad. For help with Android devices see help for Google Play Store
  2. Open the document to print and Share it with the Princh App.
  3. Select printer by scanning the QR code or entering 103544.
  4. Choose Print job settings: black and white or colour, number of copies, double-sided or not, paper size (letter size only).
  5. Accept the Terms and Conditions and Order Print.
  6. Enter your full name and tap OK.
  7. Select method of payment; pay online or at the library. Online options: Apple Pay, Google Pay (coming soon), Paypal or credit card. If paying at the library select Pay at the Desk – we accept cash, Debit or cheque.
  8. Enter your full name when prompted.
  9. Call the Hanover Library within 24 hours to ask for your document and schedule a pick up appointment.

Prints can be picked up at a curbside pick up appointment. See Curbside pick up information for more details.

Watch the Youtube video: Princh – How to print from an iPhone or iPad

Watch the Youtube video: Princh – How to print from an Android device

Order Express Pickup

Express pickup is fast and easy! 

  • Fast grab and go contactless service
  • Holds are already checked out to you
  • Bags are placed alphabetically on the lobby shelves
  • Limit of 3 people at a time in the lobby and 14 people in the library
  • Masks & physical distancing (2 m. apart) will be required 
  • Appointments are required
  • Outdoor curbside service is available by request

How do I make requests?

  • Place requests using the library’s online Koha catalogue or by email or by phone 519-364-1420
  • Learn how to place holds on Koha
  • Not sure what you want to read? Let us choose for you!
  • You will be notified by phone or email when your holds are ready
  • Appointments are required, please call ahead or follow the link provided in your email

Returning borrowed items

  • Please use the exterior library drop box beside the West (10th Avenue) entrance 
  • Returns can also be placed in the drop box at the front service counter
  • Please do not hand returns to staff

Order Curbside Pickup

Curbside Pickup is fast and easy!

Curbside Pickup
  • Fast grab and go service
  • Materials are already checked out to you
  • For library items and more: Get proof of vaccination certificates, bag tags, municipal council meeting packages, remote printing pick up
  • Appointments are required

How it Works

Requesting items

Not sure what to request? Ask us for a GRAB BAG. Let us know by phone or email what you want, for example 3 Western novels, books on Lawn Care and Growing Annuals, 7 movies on DVD, or 5 Picture Books and we’ll pick a selection for you. 

Arranging Pickup

Pickup is by appointment only.

Pickup times will be arranged in advance by library staff (call us) or through the online booking system Appointlet.

How to make a pick up appointment with the online booking system Appointlet

  • When you receive your e-mail notification that an item you had placed on hold is ready for pick-up, there will be a link to the library’s Appointlet system. Click on the link.
  • Enter your name and e-mail address. Select a time you wish to pick up.
  • Appointlet confirms time with you, and offer options to add to several online calendars (this is not required).
  • You will receive a confirmation email with your chosen time slot. If you need to reschedule or cancel, the confirmation e-mail has a link so you can do that easily.
  • Your confirmation email will also give you instructions for curbside pickup.

People who are staying safe at home can send a friend to collect their items.

Curbside Pickup Process

At the appointed pick-up time, physical distancing measures must be complied with. Staff will be wearing gloves, masks and other protective gear for everyone’s safety.

Please arrive on time. Pick up will take place outdoors on the east (Clock Tower) side of the building.

If driving, remain in your vehicle, and open trunk or a rear window away from the people inside. Staff will bring your materials, marked with your name. Nod to confirm that is your parcel. Staff will place it in your vehicle.

If you are walking, cycling, or using other means to travel to the library, please wait by curbside pickup sign. Your items will be placed on a table with your name showing, then staff will return to the building. Once staff are inside the building, you may pick up your package from the table.

Maintain at least 6′ (2m) distance from others, and we request that you wear a face covering.

Returning borrowed items

Use the library drop box beside the West (10th Avenue) entrance.  No returns will be accepted at the pick up appointment.


COVID-19 Precautions and Disclaimer

  • The COVID-19 virus can survive up to 24 hours on cardboard and up to 2-3 days on plastic and stainless steel. As books cannot be effectively cleaned and disinfected at home, it may be wise to store books for a minimum of 24 hours before handling them.
  • Patrons who are immune compromised or otherwise susceptible to COVID-19 infection should not take out items from the library.
  • Patrons should wash hands before and after handling books and other items, avoid touching their faces while reading and avoid sneezing or coughing onto the page while reading.
  • Staff handling items to go out to members will wear masks and gloves.