A letter to library supporters

Dear Hanover Library supporters and friends,

Due to the COVID-19 pandemic, many organizations have been forced to cancel their most important fundraising events. The Hanover Public Library is one of these non-profit organizations. Patrons have told us often that they value our library. In fact, our staff has been working hard during the pandemic to continue to support our community through live streaming, phone calls, curb side pickups, etc.

It is our wish that we can continue to do so, but our loss of income has been substantial. Our annual June Book sale brings in approximately $4,000, our library art gala earns approximately $8,000 and the Donation Box that sits on the Information Desk in the library receives regular donations from patrons who pick up used paperbacks, from those who use our wifi and to others who are thankful for computer assistance.

We know that for some, these times are tough financially, but if you can donate, every little bit helps our library. We thank you in advance for your kind consideration in this matter.  

Hanover Public Library is a charity. Donation receipts will be issued for amounts greater than $10.

 Please make your cheque payable to: Hanover Public Library, 451 10th Ave., Hanover, ON N4N 2P1  Attention:  Agnes Rivers-Moore.

With thanks,

The Hanover Public Library Board

Curbside Pickup

Curbside Pickup + Membership Services

The Library is here for you during this difficult time of social distancing and isolation. To help keep you learning and entertained, Hanover Public Library is pleased to announce that curbside pickup of books, movies, and audiobooks is now available. To borrow library materials using curbside pickup you must have a Hanover Library card.

If you need to get a library card or renew a library card please call or email the library to arrange a membership services appointment.

How it Works

Requesting items

Not sure what to request? Ask us for a GRAB BAG. Let us know by phone or email what you want, for example 3 Western novels, books on Lawn Care and Growing Annuals, or 5 Picture Books and we’ll pick a selection for you. 

Arranging Pickup

Pickup sessions will take place on weekday afternoons to start. We will increase the number of sessions as needed.

Pickup is by appointment only

Pickup times will be arranged in advance by library staff or through the online booking system Appointlet.

How to make a pick up appointment with the online booking system Appointlet

  • When you receive your e-mail notification that an item you had placed on hold is ready for pick-up, there will be a link to the library’s Appointlet system. Click on the link.
  • Enter your name and e-mail address. Select a time you wish to pick up.
  • Appointlet confirms time with you, and offer options to add to several online calendars (this is not required).
  • You will receive a confirmation email with your chosen time slot. If you need to reschedule or cancel, the confirmation e-mail has a link so you can do that easily.
  • Your confirmation email will also give you instructions for curbside pickup.

People who are staying safe at home can send a friend to collect their items.

Curbside Pickup Process

At the appointed pick-up time, physical distancing measures must be complied with. Staff will be wearing gloves, masks and other protective gear for everyone’s safety.

Please arrive at the agreed time. Pick up will take place outdoors on the east (Clock Tower) side of the building.

If driving, remain in your vehicle, and open trunk or a window distant from the people inside. Staff will bring your materials, marked with your name. Nod to confirm that is your parcel. Staff will place it in your vehicle.

If you are walking, cycling, or using other means to travel to the library, please wait by curbside pickup sign. Your items will be placed on a table with your name showing, then staff will return to the building. Once staff are inside the building, you may pick up your package from the table.

Currently, the Hanover Civic Centre building is closed. Please do not approach staff or enter the building. Maintain at least 6′ (2m) distance from others, and we request that you wear a face covering.

Returning borrowed items

Returning items must be returned through the library drop box beside the West (10th Avenue) entrance only. This is to keep the items separate, to be quarantined until they are safe to handle. 

No returns will be accepted at the pick up appointment.

We will forgive all fines for 3 month period from mid-March to June 2020 that the dropbox was closed.

COVID-19 Precautions and Disclaimer

  • The COVID-19 virus can survive up to 24 hours on cardboard and up to 2-3 days on plastic and stainless steel. As books cannot be effectively cleaned and disinfected at home, it may be wise to store books for a minimum of 24 hours before handling them.
  • Patrons who are immune compromised or otherwise susceptible to COVID-19 infection should not take out items from the library.
  • Patrons should wash hands before and after handling books and other items, avoid touching their faces while reading and avoid sneezing or coughing onto the page while reading.
  • Items returned to the library are disinfected (covers only) and quarantined for 3 days on return.
  • Staff handling items to go out to members will wear masks and gloves.

Please note:  These services are subject to Provincial reopening guidelines, local health advice and municipal guidelines.  If the situation changes the service may be suspended or changed. We will keep people informed through local newspaper, radio, Wightman TV, emails and social media.


Library Update on COVID-19 (Coronavirus)

Hanover Public Library is monitoring the outbreak of COVID-19. Daily reports on the status of cases are available from Grey Bruce Public Health Homepage. See that here https://www.publichealthgreybruce.on.ca/ – situation reports now including locations.

Our organization will follow recommendations and guidance from The Grey Bruce Public Health Unit, The Town of Hanover, The Province of Ontario, and the Government of Canada during this ongoing situation.

Restarting Library Services

Curbside pick up of library material and membership services are now available. You can get a card, upgrade a digital card or renew an existing library card at a membership services appointment, and the drop box is open for returning material. See news https://hanoverlibrary.ca/news/restarting-library-services-curbside-pickup/

Other ways we can help:

Library Response to COVID-19:

All in-person library services and programmes are cancelled. The library has been closed to the public as of March 13th in line with The Town of Hanover’s decision to suspend all non-essential municipal services and close the Civic Centre. 

See news release here: http://hanover.ca/news/town-of-hanover-suspends-recreational-services-and-closes-facilities-until-further-notice

Our online services are still available. You can explore our online books, movies, music and more through https://hanoverlibrary.ca/e-resources/ All you need is your library card number.

If your library card expired before July this year, we extended memberships for you as a courtesy. For renewals from July on, please contact us to renew!

We will forgive all fines for 3 months mid-March to June that the library drop box was closed. Any items still outstanding can be renewed by request or returned through the drop box.

NEW! If you don’t have a membership, we can sign you up for a Digital Membership – online, by email or by phone. This gives access to our ebooks, streaming video, Great Courses and more. See how to get a Digital membership here https://hanoverlibrary.ca/loan-policies/membership/

We can still offer you reference services. Library staff will call back if you leave a phone message and will respond to emails during regular hours. 

This page will be updated throughout this developing situation. 

Remember, do your part to help prevent the spread of COVID-19:

  • Wash your hands often and well.
  • Avoid touching your face, nose, or mouth with unwashed hands.
  • Wear a mask in public places.
  • Avoid close contact with people who are sick.
  • Clean and disinfect high-touch surfaces and equipment.
  • Stay at home and away from others if you are feeling unwell.
  • You must self-isolate for 14 days when you return from travelling.

Resources

The following are trusted resources to keep yourself informed and find supports for yourself, family and friends during COVID-19.

Local Businesses and Services

Businesses adapting to serve Hanover bit.ly/InThisTogetherHanover

Grey County businesses & services map
https://grey.maps.arcgis.com/apps/webappviewer/index.html?id=e9e96e39335d48e69b08c9473498293f

Ontario – essential workplaces and business restrictions https://www.ontario.ca/page/list-essential-workplaces

Community Supports

Help for seniors and vulnerable people to get meals or essentials delivered https://www.ontariocommunitysupport.ca/

The Do connects people who need assistance with people wanting to volunteer http://www.thedo.ca/

Grey Bruce Public Health Unit

COVID-19 health line 1-800-263-3456 ext. 3000

Grey Bruce Public Health Unit Web page https://www.publichealthgreybruce.on.ca/

Grey Bruce Public Health Unit COVID-19 Information Page https://www.publichealthgreybruce.on.ca/COVID-19

Face masks required in indoor locations after July 17 https://www.publichealthgreybruce.on.ca/About-Us/MOH-Class-Orders

FAQ for wearing masks and face coverings https://www.publichealthgreybruce.on.ca/Portals/0/Topics/InfectiousDiseases/COVID19/FAQ%20for%20Mandatory%20Masks%20and%20Face%20Coverings.pdf?ver=2020-07-14-152223-687

Outbreaks in hospitals and seniors homes https://www.publichealthgreybruce.on.ca/Your-Health/Infectious-Diseases/Outbreaks

Talking to Kids about COVID-19

Province of Ontario

Ontario Telehealth Phone number 1-866-797-0000

Government of Ontario enacts a declaration of emergency to protect the public https://news.ontario.ca/opo/en/2020/3/ontario-enacts-declaration-of-emergency-to-protect-the-public.html

Status of cases in Ontario, affected areas, symptoms, testing and advice https://covid-19.ontario.ca/

News releases
https://news.ontario.ca/en/search/?keywords=covid-19

Coronavirus information in other languages
https://www.ontario.ca/page/covid-19-stop-spread#section-5

Government of Canada

Current national outbreak updates, risk information and other resources
https://www.canada.ca/en/public-health/services/diseases/2019-novel-coronavirus-infection.html

World Health Organization

https://www.who.int/emergencies/diseases/novel-coronavirus-2019

Hand Hygiene tips

The best way to protect yourself and others, with video
https://www.publichealthgreybruce.on.ca/Your-Health/Infectious-Diseases/Hand-Hygiene

Further research & reading

Know the risks of COVID and how to avoid them https://www.erinbromage.com/post/the-risks-know-them-avoid-them

Mental Health Resources

Wellness Together Canada: Mental Health and Substance Use Support https://ca.portal.gs/

Mental health and the COVID-19 pandemic http://www.camh.ca/covid19

Restarting Library Services-Drop box is now open

We’re really happy to share the next steps of our reopening with you! 

Returns

Thank you for hanging on to the library items for us for so long! You can return items using the drop box on the west side (10th Avenue) of the building. Any fines incurred from March-June 2020 will be forgiven. Do take care touching the return slot handle, and sanitize or wash your hands afterwards. Drop in items one at a time, not in bags please! Returns will only be accepted using the dropbox at this time. After items are returned to the library, they will be sanitized and quarantined for 72 hours so we can be sure they are safe to be borrowed again.

 Requesting items to borrow

You can begin to request holds through your online account on our Koha catalogue  Don’t have an account yet? We can set that up for you.

Holds can also be placed by phone (519) 364-1420 or e-mail hanpub@hanover.ca

Request items now

Curbside pickup-Coming soon!

We are are working hard to develop new procedures for curbside pickup, including an online system to manage appointment times, and supplies we need to keep our customers and our staff safe. As soon as we can get everything in place, we will begin to provide lending services once again. Watch your email for our next update!

How to get a digital library card

How to get a digital library card

COVID-19 response – while we are closed, we will allow phone, email or online membership registration for short term memberships so you can use our online resources. These are for anyone who would normally qualify for a resident membership, i.e. living in or owning property or owning a business in Hanover. Anyone living outside of Hanover would be required to pay the current non-resident fee. See current fees here.

These memberships are for digital resources only; no physical materials can be borrowed. We will register new members by phone, email or online self-registration.  

Go to our online Koha catalogue and look for the Login section. Below that, find “Don’t have an account? Register here.”   https://koha.hanoverlibrary.ca/cgi-bin/koha/opac-main.pl

If you register online, staff will contact you to confirm your new member number.

Winter Planter Demo with Jeff Davis of Davishill Nursery

November 19, 2019
7:00 pmto8:00 pm

Cancelled due to weather conditions and rescheduled for Tuesday Nov. 19 | 7 pm

Jeff Davis of Davishill Nursery will show you how to create a beautiful winter planter. Learn from the expert and keep your porch beautiful all winter long!

Location: Saugeen Room, Hanover Civic Centre

Admission: $3/ person

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