Due to the COVID-19 pandemic, many organizations have been forced to cancel their most important fundraising events. The Hanover Public Library is one of these non-profit organizations. Patrons have told us often that they value our library. In fact, our staff has been working hard during the pandemic to continue to support our community through live streaming, phone calls, curb side pickups, etc.
It is our wish that we can continue to do so, but our loss of income has been substantial. Our annual June Book sale brings in approximately $4,000, our library art gala earns approximately $8,000 and the Donation Box that sits on the Information Desk in the library receives regular donations from patrons who pick up used paperbacks, from those who use our wifi and to others who are thankful for computer assistance.
We know that for some, these times are tough financially, but if you can donate, every little bit helps our library. We thank you in advance for your kind consideration in this matter.
Hanover Public Library is a charity. Donation receipts will be issued for amounts greater than $10.
Please make your cheque payable to: Hanover Public Library, 451 10th Ave., Hanover, ON N4N 2P1 Attention: Agnes Rivers-Moore.
It’s easy to place holds online! Here are the 4 basic steps:
First of all, if you don’t have a username and password for your library account, or you’ve forgotten it, get in touch! You can call us at (519)364-1420 or e-mail hanpub@hanover.ca.
Once you’re set up with a username and password, visit the library’s website: hanoverlibrary.ca
Step 1: Find Koha
On the left side of the page, you will see a light blue square with the word “koha” on it. Click on that.
Step 2: Log in to your account
On the right hand side of the screen is a place for you to sign into your account. Enter your username and password and click log in.
Step 3: Find items to place on hold
Now you can see what is available and place holds on items you would like to borrow. You can search by title, author, or subject.
Browse the quick links
If you want to see what is new in the library collection, click on Home then scroll down to the listing of links to new titles and popular quick links.
Or use the search bar
Or use the search bar to search for a specific item. We will search for Summer Island by Kirstin Hannah.
Click on the title to read more about the item or simply click on “Place hold”.
Step 4: Place the hold
Click on “Place hold” to put the desired title on hold.
Click on “Confirm hold”
You will now see the confirmation page.
You will receive an phone call or e-mail when the item is ready for you to pick up.
Changing your password
If you are signing into your account for the first time you should change your password. You should change your password to something only you know. Scroll down your account page until you see the link “Change my password”, and click on that.
The Library is here for you during this difficult time of social distancing and isolation. To help keep you learning and entertained, Hanover Public Library is pleased to announce that curbside pickup of books, movies, and audiobooks will begin the week of June 8. To borrow library materials using curbside pickup you must have a Hanover Library card.
Not sure what to request? Ask us for a GRAB BAG. Let us know by phone or email what you want, for example 3 Western novels, books on Lawn Care and Growing Annuals, or 5 Picture Books and we’ll pick a selection for you.
Arranging Pickup
Pickup sessions will take place on weekday afternoons to start. We will increase the number of sessions as needed.
Pickup is by appointment only
Pickup times will be arranged in advance by library staff or through the online booking system Appointlet.
How to make a pick up appointment with the online booking system Appointlet
When you receive your e-mail notification that an item you had placed on hold is ready for pick-up, there will be a link to the library’s Appointlet system. Click on the link.
Enter your name and e-mail address. Select a time you wish to pick up.
Appointlet confirms time with you, and offer options to add to several online calendars (this is not required).
You will receive a confirmation email with your chosen time slot. If you need to reschedule or cancel, the confirmation e-mail has a link so you can do that easily.
Your confirmation email will also give you instructions for curbside pickup.
People who are staying safe at home can send a friend to collect their items.
Curbside Pickup Process
At the appointed pick-up time, physical distancing measures must be complied with. Staff will be wearing gloves, masks and other protective gear for everyone’s safety.
Please arrive at the agreed time. Pick up will take place outdoors on the east (Clock Tower) side of the building.
If driving, remain in your vehicle, and open trunk or a window distant from the people inside. Staff will bring your materials, marked with your name. Nod to confirm that is your parcel. Staff will place it in your vehicle.
If you are walking, cycling, or using other means to travel to the library, please wait by curbside pickup sign. Your items will be placed on a table with your name showing, then staff will return to the building. Once staff are inside the building, you may pick up your package from the table.
Currently, the Hanover Civic Centre building is closed. Please do not approach staff or enter the building. Maintain at least 6′ (2m) distance from others, and we request that you wear a face covering.
Returning borrowed items
Returning items must be returned through the library drop box beside the West (10th Avenue) entrance only. This is to keep the items separate, to be quarantined until they are safe to handle.
No returns will be accepted at the pick up appointment.
We will forgive all fines for 3 month period from mid-March to June 2020 that the dropbox was closed.
COVID-19 Precautions and Disclaimer
The COVID-19 virus can survive up to 24 hours on cardboard and up to 2-3 days on plastic and stainless steel. As books cannot be effectively cleaned and disinfected at home, it may be wise to store books for a minimum of 24 hours before handling them.
Patrons who are immune compromised or otherwise susceptible to COVID-19 infection should not take out items from the library.
Patrons should wash hands before and after handling books and other items, avoid touching their faces while reading and avoid sneezing or coughing onto the page while reading.
Items returned to the library are disinfected (covers only) and quarantined for 3 days on return.
Staff handling items to go out to members will wear masks and gloves.
Please note: These services are subject to Provincial reopening guidelines, local health advice and municipal guidelines. If the situation changes the service may be suspended or changed. We will keep people informed through local newspaper, radio, Wightman TV, emails and social media.
Hanover Public Library is monitoring the outbreak of COVID-19. There are 114 cases (cumulative total) in Grey or Bruce County, including two cases in Hanover.
103 are recovered cases; 5 cases referred to other heath units
Our organization will follow recommendations and guidance from The Grey Bruce Public Health Unit, The Town of Hanover, The Province of Ontario, and the Government of Canada during this ongoing situation.
All in-person library services and programmes are cancelled. The library has been closed to the public as of March 13 due to The Town of Hanover’s decision to suspend all non-essential municipal services.
Our online services are still available. You can explore our online books, movies, music and more through https://hanoverlibrary.ca/e-resources/ All you need is your library card number.
If your library card is expired we are extending memberships for you as a courtesy. Please contact us if you need assistance.
We will forgive all fines for 3 months mid-March to June that the library drop box was closed. Any items still outstanding can be renewed by request or returned through the drop box.
NEW! If you don’t have a membership, we can sign you up for a Digital Membership – online, by email or by phone. This gives access to our ebooks, streaming video, Great Courses and more. See how to get a Digital membership here https://hanoverlibrary.ca/loan-policies/membership/
We can still offer you references services. Library staff will call back if you leave a phone message and will respond to emails during regular hours.
This page will be updated throughout this developing situation.
Remember, do your part to help prevent the spread of COVID-19:
Wash your hands often and well.
Avoid touching your face, nose, or mouth with unwashed hands.
Avoid close contact with people who are sick.
Clean and disinfect high-touch surfaces and equipment.
Stay at home and away from others if you are feeling unwell.
You must self-isolate for 14 days when you return from travelling.
Resources
The following are trusted resources to keep yourself informed and find supports for yourself, family and friends during COVID-19.
We’re really happy to share the next steps of our reopening with you!
Returns
Thank you for hanging on to the library items for us for so long! You can return items using the drop box on the west side (10th Avenue) of the building. Any fines incurred from March-June 2020 will be forgiven. Do take care touching the return slot handle, and sanitize or wash your hands afterwards. Drop in items one at a time, not in bags please! Returns will only be accepted using the dropbox at this time. After items are returned to the library, they will be sanitized and quarantined for 72 hours so we can be sure they are safe to be borrowed again.
Requesting items to borrow
You can begin to request holds through your online account on our Koha catalogue Don’t have an account yet? We can set that up for you.
Holds can also be placed by phone (519) 364-1420 or e-mail hanpub@hanover.ca
We are are working hard to develop new procedures for curbside pickup, including an online system to manage appointment times, and supplies we need to keep our customers and our staff safe. As soon as we can get everything in place, we will begin to provide lending services once again. Watch your email for our next update!
COVID-19 response – while we are closed, we will allow phone, email or online membership registration for short term memberships so you can use our online resources. These are for anyone who would normally qualify for a resident membership, i.e. living in or owning property or owning a business in Hanover. Anyone living outside of Hanover would be required to pay the current non-resident fee. See current fees here.
These memberships are for digital resources only; no physical materials can be borrowed. We will register new members by phone, email or online self-registration.
The Barry O Kidshow scheduled for Wednesday March 18th has been cancelled. Full refunds will be issued at the library when we re-open. Please retain tickets as proof of purchase for your refund.
