Library Page, Part-time

Are you a student, aged 14 or older, who wants to work year round evenings and weekends? Do you enjoy books and enjoy working with people of all ages?

The Hanover Public Library is a busy community library, open 6 days a week providing services and events for all ages and needs.  Library Page hours vary between 9 – 15 hours a week and will include evenings and weekends.

What Will You Do?

Customer service & library routines:

  • Welcome and greet patrons of the library
  • Re-shelve materials, sort shelves accurately and ensure the shelves are tidy
  • Assist other library staff at the front desk with checking materials in and out and using a cash register
  • Assist customers with computer/phone apps, internet, copying and faxing of documents
  • Find library materials for members
  • Answer people’s questions and provide information including local and tourist information
  • Assist with repair, maintenance and processing of library materials
  • Help staff with events and publicity, inventory tasks, cleaning and tidying and library closing routines

Our preferred candidate:

  • Pleasant and outgoing personality, able to get along with people of all ages
  • Comfortable using computers and other internet connected devices and apps
  • Able to learn new tasks quickly and work with minimal supervision, confident to take on tasks needed at the library
  • Responsible and trustworthy
  • Enjoys reading, has good reading and numeracy skills, communicates well
  • Works well as part of a team

Position:

Hours: average 12 per week, evenings and weekends.    Rate:  $16.55 per hour.

Please apply BY 5 pm on Sunday March 27th, 2024. Send your résumé to: Carolyn Caskanette (C.E.O./Chief Librarian) by email: ccaskanette@hanover.ca

Hanover Public Library, 451 10th Ave, Hanover ON N4N 2P1 (Mail or drop off)

Tel:  519 364 1420      Web: https://hanoverlibrary.ca

The Hanover Public Library is an Equal Opportunity Employer and values diversity in the workplace. The library will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. Applicants selected for interview must make their accessibility needs known in advance to ensure your equal participation. All personal information is collected under the authority of the Municipal Freedom of Information and Protection of Privacy Act and will be used solely for candidate selection.

We thank each applicant for their interest. However, only candidates selected for interview will be contacted.

Customer Service Assistant, Part-time

Hanover Public Library seeks someone with a passion for helping people to join our team, starting April 2024. This is an exciting, rewarding, sociable and varied job. Part-time, flexible hours.

We need someone with a welcoming and friendly personality, preferably with some library or transferable experience.  You will need to connect with our Hanover community, with excellent customer service skills; effective oral and written communication in English; great literacy and numeracy skills, and the ability to master a variety of automated systems, apps and software.  You should have patience with people, the ability to manage multiple tasks and interactions at once, an aptitude for detailed work, and discretion to hold in confidence information relating to patrons, volunteers, staff and library business.

This position is responsible for staffing the Library Circulation and Information desk. Duties include answering questions; helping people find what they need; using the catalogue system to find requested items and for checking materials out and back in; booking appointments, handling money; operating a cash register, copier and fax machine; communicating in person, by phone and email; gathering statistics; and repairing, processing and reshelving library materials. This will include providing basic computer support for the public using our computers or their own devices in the library. A full job description may be obtained at https://hanoverlibrary.ca, or by contacting Carolyn Caskanette at 519-364-1420 or ccaskanette@hanover.ca

Hours:      Varying shifts of 4 or more hours, average 10 – 18  hours weekly. Shifts include a mix of days, evenings and weekends.
Wage:      Hourly.  Starting range $18.80.  (Town of Hanover salary grid, Grade 3.)
Duration: Permanent beginning with a 6 month contract

Qualifications, Experience & Skills:

  • Library or transferable retail/public service experience
  • High School Diploma (OSSD) or equivalent, some post-secondary is an asset
  • Customer Service experience in face to face reception / retail / library work
  • Familiarity with public library services and procedures is an asset
  • Excellent literacy and numeracy skills with a wide range of reading interests
  • Competent with Windows, Microsoft Office, Internet, social networks and email
  • Computer skills sufficient to learn the library Koha ILS system and other apps
  • Can provide a satisfactory police Vulnerable Sector Check
  • Strong communication skills and excellent customer service skills
  • Respect for confidentiality
  • Accuracy and attention to detail
  • Self-motivation and ability to exercise independent judgment
  • Ability to interact well with people of all ages and work collaboratively in a team

 

Applications: Please submit a complete resume and cover letter relating to the required skills, preferably by email, no later than 9:00 p.m. Wednesday, March 20th, 2024.

Carolyn Caskanette                             

(C.E.O./ Chief Librarian)                      Email: ccaskanette@hanover.ca

Hanover Public Library

451 10th Avenue, Hanover, Ontario N4N 2P1

 

The Hanover Public Library is an Equal Opportunity Employer and values diversity in the workplace. The library will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. Applicants selected for interview must make their accessibility needs known in advance to ensure your equal participation. All personal information is collected under the authority of the Municipal Freedom of Information and Protection of Privacy Act and will be used solely for candidate selection.

We thank each applicant for their interest. However, only candidates selected for interview will be contacted.

Summer Program Assistants

The Hanover Public Library is hiring Summer Program Assistants!

We are looking for enthusiastic and creative individuals to join our team during the summer months. As Program Assistants, the candidates will be working with our Child and Youth Services Librarian to provide engaging and educational programming to children and teens in our community.

Start date and hours are flexible, and will consist of primarily week days from 9am to 3pm, but may also include the occasional weekend or evening shift.

Duties and responsibilities:

  • Assist with the library’s annual Summer Reading Club: helping to provide a variety of literacy-based activities, contests, and challenges both online, and in-person
  • Provide reading support for children and youth: offering help selecting books, setting goals, and tracking individual progress
  • Assist with planning, promoting, and running events for families within the community, while partnering with other local organizations and businesses
  • Provide technology assistance to library users, including youth and seniors

Our preferred candidate would:

  • Enjoy, and have experience working with children
  • Have excellent computer skills, be familiar with internet services and social media platforms, and be comfortable creating online media content
  • Be patient, calm, confident, and creative, and able to communicate well with people of all ages
  • Have a clean vulnerable sector police reference check

As required by Young Canada Works (YCW), the candidate MUST have been a full time student in the semester before the YCW job, and intend to return to full time studies in the semester after the summer. For additional grant requirements please visit the Young Canada Works website: https://young-canada-works.canada.ca/

Position:

Duration – 12 weeks; flexible; mid-June to end of August

Hours – average 30 hours/week

Pay Rate – $18.70/hour

You can apply by emailing the library directly or through the Young Canada Works website. Please contact us if you have questions about the job or the application process.

To apply, send:

  • a cover letter,
  • your résume
  • a brief outline of programming ideas to keep children and youth engaged and reading throughout the summer

Apply by end of day on Friday, May 24th 2024

Attention: Carolyn Caskanette

Hanover Public Library, 451 10th Ave, Hanover ON N4N 2P1

Tel: 519 364 1420 Email: ccaskanette@hanover.ca

Fax: 519 364 1747 Web: www.hanoverlibrary.ca

Territory Acknowledgement

Territory Acknowledgement

We wish to acknowledge and honour the land upon which this library stands as the historic and Traditional Territory of the Anishinabek Nation. We recognize and thank The People of the Three Fires, known as Ojibway, Odawa, and Pottawatomie Nations. And further give thanks to the Chippewas of Saugeen, and the Chippewas of Nawash, known collectively as the Saugeen Ojibway Nation.

Map showing Traditional Territory of the Saukiing Anishnaabekiing Saugeen Ojibway Nation Treaties.

Learning about treaties & how they continue to shape the province today is an important part of reconciliation with Indigenous peoples. Read more about the history of treaties in The Saugeen Ojibway Nation at: https://www.saugeenojibwaynation.ca/resources

In recognition that municipal boundaries are an ongoing colonial construct that ignores First Nations traditional territories, First Nations people with a status card or band membership of a local First Nation, and who are living in the traditional Saugeen Ojibway Nation lands, including Treaty 45 1/2, will be entitled to free library membership. In the spirit of original treaties, the library shall share its resources with mutual respect. The Hanover Public Library will continue to provide books and materials by First Nations and Indigenous authors in its collection. 

These actions are a part of the Hanover Public Library’s mission as a welcoming and upbeat community hub that fosters lifelong learning.

Borrow the internet

Hanover Public Library is launching a new technology service with the help of local Hanover business, Electrical Contacts Limited.

You can now “borrow the internet” with your library card! The library has purchased 6 Kajeet SmartSpots to lend to library members who may not have internet at home or lack reliable broadband internet.

The Kajeet SmartSpot is a portable wireless hotspot that you can borrow from the Library. It can provide free internet access using the Bell or Rogers cellular network to Wi-Fi enabled smartphones, tablets, and PCs. They are perfect for you to use at home, away, or on-the-go anywhere in Ontario!

Kajeet Smart Spot kit. Showing the smartspot, USB charge cord, power connecter and carrying case.

Library customers just need a Wi-Fi-ready device, such as a smartphone, tablet, or laptop to use this electronic device.

What is a SmartSpot?

A SmartSpot is a small portable device that connects your laptops, smartphones, tablets or other wireless-capable devices to the internet through a mobile phone network. Just as you can use the wireless network in the library, you can now carry that connection with you to access the internet on the go. The Kajeet SmartSpot comes in a kit. The kit includes a SmartSpot, a charging cable and power adaptor along with instructions for connecting and troubleshooting.

What Can I do with a SmartSpot?

Kajeet SmartSpot set up on a park bench with a laptop.
Take the internet with you anywhere you go!

Connect multiple devices to the internet, wherever you are! Work, learn or communicate online.

Where will it work? Anywhere in Ontario that is covered by the Bell or Rogers cellular network. So you can use it in the park, at the cottage, while you travel or at home.

Borrowing and returning

Loan Period: 14 Days

Holds: Allowed

Renewals: Not allowed

Eligibility: Full library membership in good standing. An adult must sign the User Agreement.

Borrowing & returning: In person – You must sign the Kajeet SmartSpot User Agreement at checkout. Please do not place SmartSpots in the book drop. We ask that you return the SmartSpot kit in good condition, fully charged, and give it directly to staff to prevent damage.

Overdue and replacement fees

Overdue fees: $1.00 per day to a maximum of $200.00; Data is turned off the day after the SmartSpot is due.

Replacement charges for lost or damaged items:

  • SmartSpot: $200.00 (Other parts: up to $50.00)

Borrower Responsibilities

Please remember that data usage is shared – be considerate in your choice of activities. Each of these activities uses approximately 1 GB of data.

  • Browse the web for about 12 hours or 600 webpages
  • Read about 2000 email messages
  • Meet in Zoom at 720p with a group for 1 hour
  • Listen to or watch about:
    • 30 minutes to 2 hours of video depending on its quality OR
    • 35 eBooks / 3 audiobooks from Libby OR
    • 1 hour of YouTube at 720p OR
    • 15 hours of online radio or podcasts

As you can see, using the devices for audio/visual entertainment will use the Library’s shared data pool and your portion of it very quickly.

In borrowing the SmartSpot, you are acknowledging that you have read, understood and agreed to all of the terms in the Kajeet SmartSpot User Agreement.

Electrical Contacts Ltd logo on borrow the internet post.

Thank You Electrical Contacts Limited

This new service has been made possible by a very generous donation from Electrical Contacts Limited. ECL, a long standing Hanover business is truly invested in supporting our library and our community. ECL has previously donated to our library at our 2018 Art Gala as a Gold level sponsor, and in 2020 when we were unable to run our regular book sale fundraiser. We would not be able to provide this new service without their support. Thank you so much ECL for your donation!  

ECL Donation being presented by Tammy Louther.
Tammy Louther of ECL presenting the donation.

Library’s Service Model Study

Library’s Service Model Study Presented to Hanover Council

As many of our library members are aware, the space of our facility designed in 1995 is struggling to keep up with the demands of our 2016 community. Hanover is one of the few municipalities in the region that is growing; and it serves as the hub for a large area around Hanover proper.  We do a great deal of educational programs and events now, as is expected of modern public libraries. These are vital community services, but they take space, and space is what we don’t have.

Therefore, in 2015 the Library Board chose consultants Allan Avis Architects and Beth Ross and Associates to perform a Service Model and Space Needs Study, which was presented to Hanover Council on Monday, Feb. 1 2016. The study evaluates how well our facility and our services are meeting the needs of the community. The study also includes architectural drawings for some suggestions for expansion.  Paper copies of the report are available in the library, please ask staff for assistance.

Please read the report here:

Hanover Library Service Model and Space Needs Study Report